Our Mid-Market Account Management team works collaboratively with our customers to provide a bespoke account management service – aiming to put emphasis on service as well as price.
All fixed customers receive end to end account management from onboarding to metering, AMR, billing, gas emergencies, carbon pricing, negotiating renewal contract - essentially anything related to your energy supply. The Mid-Market Account Management team is also on hand to offer you their expertise on current market conditions and provide industry advice.
The Mid-Market Account Management team works in partnership with our Third-Party Intermediaries (TPIs) and look after our joint customers’ needs end to end. This involves sending prices for quotes and dealing with day to day queries on their accounts.
Fixed Business - Account Manager
Fixed Business - Senior Account Manager
Fixed Business - Senior TPI Account Manager