From origins as a small, independent gas supplier in the North West of England, we have grown to become a major business energy supplier. After just ten years, Gazprom Energy has become the second largest business gas supplier in the UK and we currently supply 34,000 business customers at over 80,000 sites across Europe.
Manchester is home to our European headquarters, a base from which we have expanded into France and the Netherlands. Our teams across Europe are united by the shared ethos of being helpful and making life easier for our customers. In 2015 we won the coveted Energy Supplier of the Year award at the Energy Awards 15, as well as achieving Gold standard in people management by Investors in People for the second time running.Our culture is defined by our people. Through living our values every day we continue to create a culture that enables us all to succeed. We work as one team with our customers, our parent company and each other in order to understand each other’s needs. With an unstoppable passion for excellence, growth and learning, we’re committed to creating an environment that fosters the development of knowledge, skills and experience, so that our people can thrive and prosper in their careers with us. We believe that we have the best team in the industry which makes us a trusted partner across international capital and energy markets. Our diverse employee base, with a wealth of expertise, knowledge and experience makes GM&T a truly exciting place to work. We encourage new ideas and initiatives as innovative thinking is central to how we do business. Most importantly, we are a growing and developing business where inspired individuals can make a difference and help shape our future.
To support the expansion of the Gazprom Energy Direct Channel in the UK by providing Account Management Support to our Outsourced Partners. You will manage all aspects of the relationship including locking in matrix sales, producing bespoke quotes for new business and renewal opportunities, resolving queries and offering a high level of customer service to maintain and grow our relationship with each partner. A commercially focused, creative and driven approach is required to develop an efficient relationship model that will successfully achieve the financials/site numbers required. Your daily workload must be managed in an effective and efficient manor resulting in increased levels of business, margin, go live rates and reducing attrition from your allocated partners.
An integral part of the role will be to develop relationships with key internal stake holders so you can provide efficient query resolution on behalf of your partners. You will also be required to review existing processes to identify and deliver efficiency and automation improvements.
The secondary task for this role will be to offer assistance to the Direct Sales Team during busy periods of activity.