Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Our use of cookies

We use cookies on our website. With the exception of cookies that are necessary in order to make our site work, when you first visit our website you can choose which cookies you wish to enable. You can change your preferences at any time.

About cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are used in order to make websites work, or to work more effectively. They are also used to provide information to the owners of the site, which then helps the owner to improve the website.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie will expire at the end of the user session, when the web browser is closed.

Cookies that we use

We use the types of cookies listed below for the purposes outlined in each section:

Strictly necessary cookies

These cookies are essential for the website to function. They are usually only set in response to actions taken by you which amount to a request for services, such as setting your cookie preferences, logging in or filling in forms. Without cookies, we would be unable to provide these services. Other strictly necessary cookies keep our website secure.

The website cannot function properly without these cookies and can only be disabled by changing your browser preferences. If you do disable them, some parts of the site will not then work.

Analytical cookies

These cookies collect information about how visitors use our website. We use this information to analyse the use and performance of our website, which helps us to improve it. Cookies used for this purpose are:

Analytical cookies
Domain Name Expiry Information
gazprom-energy.co.uk,
genial.ly
_gat 10 minutes Google Analytics cookies used to collect information about how visitors use our website. We use the information to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read how Google safeguards your data here: https://support.google.com/analytics/answer/6004245
gazprom-energy.co.uk,
genial.ly
_ga 2 years Google Analytics cookies used to collect information about how visitors use our website. We use the information to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read how Google safeguards your data here: https://support.google.com/analytics/answer/6004245
gazprom-energy.co.uk,
genial.ly
_gat_UA-68382304-5,
_gat_UA-141180000-1
Session Google Analytics cookies used to collect information about how visitors use our website. We use the information to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read how Google safeguards your data here: https://support.google.com/analytics/answer/6004245
gazprom-energy.co.uk,
genial.ly
_gid 24 hours Google Analytics cookies used to collect information about how visitors use our website. We use the information to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read how Google safeguards your data here: https://support.google.com/analytics/answer/6004245
google.co.uk,
google.com
NID 6 months Cookie set by Google that contains a unique ID to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. Read how Google safeguards your data here: https://support.google.com/analytics/answer/6004245  
www.gazprom-energy.co.uk _hjIncludedInPageviewSample Session Analytical cookie. Hotjar analytics - This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. Like most tracking tools, Hotjar stores first party cookies on our visitor's browser. This is needed to display the correct content to our visitors. This is a session cookie which is destroyed when the user leaves the site.
gazprom-energy.co.uk _hjid 1 year Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
gazprom-energy.co.uk _hjAbsoluteSessionInProgress 30 minutes Hotjar cookie used to detect the first pageview session of a user. This is a True/False flag set by the cookie.
gazprom-energy.co.uk _hjTLDTest Session Hotjar cookie used to determine the most generic cookie path that can be used, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
  UULE   Pending

 

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.  They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Cookies used for this purpose are:

Marketing cookies
Domain Name Expiry Information
adsrvr.org TDCPM,
TDID
1 year Used for targeted ads.
adnxs.com anj,
uuid2
90 days Used for targeted ads.
advertising.com APID 1 year Used to record your browsing activity, with the purpose of displaying targeted ads.
analytics.yahoo.com IDSYNC 1 year Used for targeted ads.
amazon-adsystem.com ad-id 246 days Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website.
amazon-adsystem.com ad-privacy 1890 days Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website.
bing.com MUID 390 days Used by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains
bidswitch.net c 1 year Used to record your browsing activity, with the purpose of displaying targeted ads.
bidswitch.net tuuid 1 year Used to record your browsing activity, with the purpose of displaying targeted ads.
bidswitch.net tuuid_lu 1 year Used to record your browsing activity, with the purpose of displaying targeted ads.
bluekai.com bkdc,
bkpa,
bku
6 months Used for targeted ads.
To opt out of Blue Kai, please visit: https://datacloudoptout.oracle.com/#optout
bs.serving-sys.com r1 Session Pending -
casalemedia.com CMID,
CMRUM3
1 year CasaleMedia cookies used to record your browsing activity, with the purpose of displaying targeted ads.
casalemedia.com CMPRO 90 days CasaleMedia cookies used to record your browsing activity, with the purpose of displaying targeted ads.
casalemedia.com CMPS 90 days CasaleMedia cookies used to record your browsing activity, with the purpose of displaying targeted ads.
casalemedia.com CMST 1 day CasaleMedia cookies used to record your browsing activity, with the purpose of displaying targeted ads.
criteo.com uid 390 days Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
crwdcntrl.net _cc_aud,
_cc_dc,
_cc_id
270 days Cookies used to record your browsing activity, with the purpose of displaying targeted ads.
crwdcntrl.net _cc_cc Session Cookies used to record your browsing activity, with the purpose of displaying targeted ads.
demdex.net demdex 180 days The user's navigation on the website is registered and linked to offline data from surveys and similar registrations to display targeted ads.
doubleclick.net test_cookie Session DoubleClick cookie set by Google's Publishers service. Used to verify that cookies can be set to record the performance of the advertising campaigns activated by the user.
doubleclick.net IDE 390 days DoubleClick cookie set by Google's Publishers service. Used to verify that cookies can be set to record the performance of the advertising campaigns activated by the user.
dpm.demdex.net dpm 180 days Used for targeted ads.
everesttech.net everest_g_v2 1 year Used for targeted ads and to document the effectiveness of each individual advertisement.
exelator.com EE,
ud
120 days Cookies used to record your browsing activity, with the purpose of displaying targeted ads.
eyeota.net mako_uid 1 year Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
eyeota.net SERVERID Session Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
facebook.com fr 90 days Used by Facebook to display personalised user marketing. For more information on how Facebook uses your data, please read their cookie policy
gazprom-energy.co.uk _fbp 90 days Used by Facebook for targeted ads.
genial.ly _uetsid 1 day Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
genial.ly _uetvid 16 days Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
krxd.net _kuid_ 180 days Cookie used to record how you use the website, and what any advertising you may have seen before you visit our website. 
live.rezync.com sd-session-id 5 years Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.
mathtag.com uuid 390 days Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
media.net data-rk 364 days Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
media.net gdpr_status 6 months Determines whether you have accepted the cookie consent box, to prevent it being shown the next time you visit
media.net visitor-id 1 year This cookie is used to collect information on the visitor, which we then use for analytics purposes.
mediarithmics.com mics_lts,
mics_uaid,
mics_vid
1 year Collects information on user preferences and/or interaction with web-campaign content, with the purpose of promoting events or products.
rezync.com zync-uuid 10 years Used for targeted ads.
rfihub.com euds,
ruds
Session Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising the display of adverts.
rfihub.com eud,
cmd,
rud,
smd
390 days Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising the display of adverts.
rlcdn.com pxrc 2 months Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
rlcdn.com rlas3 1 year Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
serving-sys.com eyeblaster Session Cookie used to record your browsing activity, in order to assess the  effectiveness of advertisements.
serving-sys.com u2 3 months Cookie used to record your browsing activity, in order to assess the  effectiveness of advertisements.
serving-sys.com t1,
um2
3 months Cookie used to record your browsing activity, in order to assess the  effectiveness of advertisements.
sfr.fr etuix 1 year Used to track website traffic data, in order to offer a better user experience and personalised content.
spotxchange.com audience 1 year Used to determine whether video-advertisements have been displayed correctly on the website.
tapad.com TapAd_3WAY_SYNCS 2 months Used for data-synchronization with advertisement networks.
tapad.com TapAd_DID,
TapAd_TS
2 months Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.
w55c.net matchliveramp 1 month Used for targeted ads.
w55c.net wfivefivec 390 days Used for targeted ads.
weborama.fr AFFICHE_W 3 months Used by the advertising platform Weborama to determine the visitor's interests based on pages visits, content clicked and other actions on the website.
yahoo.com A3,
B
1 year Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
yahoo.com APID 146 days Cookie used to record your browsing activity, with the purpose of displaying targeted ads.
yahoo.com APIDTS 1 day Cookie used to record your browsing activity, with the purpose of displaying targeted ads
zebestof.com uid_s 1 month Pending

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Social media cookies

We use cookies to help you to share information on our website and services. Cookies used for this purpose are:

Social media cookies
Domain Name Expiry Information
s7.addthis.com __atrfs Session AddThis cookie used to collect non-personal information on the visitor's behavior and non-personal visitor statistics, which can be used by a third-party ad-targeting agency.
www.gazprom-energy.co.uk __atuvc 30 minutes This cookie enables you to share content with networking and sharing platforms.
www.gazprom-energy.co.uk __atuvs 390 days This cookie enables you to share content with networking and sharing platforms.
addthis.com di2 390 days AddThis is a social sharing tool that allows you to share the site content on social media or by email. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com mus 390 days AddThis is a social sharing tool that allows you to share the site content on social media or by email. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com loc 390 days AddThis geo-location cookie, so we know approximately where people sharing information are located. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com na_id,
ouid,
um
390 days AddThis is a social sharing tool that allows you to share the site content on social media or by email. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com notice_gdpr_prefs 390 days AddThis cookie used to record GDPR preferences. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com notice_preferences 390 days AddThis cookie used to record notice preferences. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com sshs 390 days AddThis cookie used to track sharing when the AddThis functionality is used. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com uvc 390 days AddThis cookie used to track which of the social networking options you use, and how frequently. This information is only collected in aggregate form so we can tell which are the most popular tools. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com xtc 390 days AddThis cookie used to anonymously track user behaviour on the website where sharing pages on social media is available. AddThis use the anonymous data to generate usage trends to improve the relevance of their services and advertising. For more information see: http://www.addthis.com/privacy/privacy-policy  
addthis.com uid 25 days AddThis cookie containing a unique machine-generated user ID. For more information see: http://www.addthis.com/privacy/privacy-policy  
twitter.com _twitter_sess   Twitter cookie used to collect anonymous data related to the user’s visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service. Read the Twitter cookie policy
twitter.com personalization_id 2 years Twitter cookie that collects anonymous data and monitors how users navigate and interact with the site and Twitter services. For more information read the Twitter cookie policy
twitter.com guest_id 2 years Twitter cookie that collects anonymous data and monitors how users navigate and interact with the site and Twitter services. For more information read the Twitter cookie policy
twitter.com gt 2 hours, 30 minutes Twitter cookie that collects anonymous data and monitors how users navigate and interact with the site and Twitter services. For more information read the Twitter cookie policy
twitter.com external_referer 6 days Twitter cookie that collects anonymous data and monitors how users navigate and interact with the site and Twitter services. For more information read the Twitter cookie policy
twitter.com ct0 Session Twitter cookie set for integration and sharing capabilities.  For more information see: https://help.twitter.com/en/rules-and-policies/twitter-cookies
ads.linkedin.com lang Session LinkedIn cookie to set default locale/language. For more information please see the LinkedIn cookie policy
linkedin.com UserMatchHistory 30 days LinkedIn Ads ID syncing. Read the LinkedIn cookie policy
linkedin.com lissc 1 year LinkedIn Unclassified cookie. Read the LinkedIn cookie policy
linkedin.com lidc 24 hours LinkedIn cookie used for routing. Read the LinkedIn cookie policy
linkedin.com lang Session LinkedIn cookie to set default locale/language. Read the LinkedIn cookie policy
linkedin.com bcookie 2 years LinkedIn Browser ID cookie. Read the LinkedIn cookie policy
www.linkedin.com bscookie 2 years LinkedIn Secure Browser Cookie. Read the LinkedIn cookie policy
www.linkedin.com JSESSIONID Session LinkedIn cookie used by the LinkedIn social share button which is used to track the pages the user visits. Read the LinkedIn cookie policy
twitter.com _sl 1 day Twitter cookie that collects anonymous data and monitors how users navigate and interact with the site and twitter services. Read the Twitter cookie policy.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Cookie preferences

You can manage your preferences relating to the use of cookies on our website by clicking the Cookie Control icon in the bottom corner of the screen.

Other tracking technologies

Web server & application logs: Our servers automatically collect certain information to help us administer and protect the services, analyze usage, and improve users’ experience. The information collected includes:

  • IP address and browser type
  • Device information including Unique Device Identifier (UDID), MAC address, Identifier For Advertisers (IFA), and similar identifiers we or others may assign
  • Device operating system and other technical facts
  • The city, state, and country from which you access our website
  • Pages visited and content viewed, stored, and purchased
  • Information or text entered
  • Links and buttons clicked
  • URLs visited before and after you use our services

Local shared objects/Flash cookies: Flash cookies, also known as local shared objects, are designed to support browser content supported by Adobe® Flash. They are usually used to enable ads and video content on websites. Like other cookies, they will store information on your device, some of which will be specific to the Flash-enabled content. Flash cookies can only be deleted within Adobe Flash rather than via your browser. Please refer to the following help page for information on how to manage your privacy settings and deletion of Flash cookies.

Amendments

We may update this cookie policy from time to time by publishing a new version on our website.

Our details

This website is owned and operated by Gazprom Marketing & Trading Retail Ltd trading as Gazprom Energy. If you have any questions, queries or comments regarding this cookie policy please send to marketing@gazprom-energy.com.