Burning Desires Case Study

Lancashire-based fireplace and stove retailer Burning Desires opened for business in 1991 and has been a customer of Gazprom Energy’s for over nine years. With a full range of working fireplaces in its showroom, the business's gas and electricity consumption is one of its chief monthly outgoings. When Managing Director Sean Treaddell was looking for a new supplier, high on the list of priorities were good customer service and accurate billing, and he got both of these and more when he switched to Gazprom Energy.

Gazprom Energy installed an advanced meter for the business, which sends actual consumption data to the supplier, removing the need for estimated bills and providing the business with more information on its consumption. This is a complimentary service that we offer to all of our customers. If you'd like to find out more about becoming a Gazprom Energy customer, you can view our business energy products here

Learn about Sean's experience in this quick video - or read about it by downloading Burning Desires' case study. 


Discover how advanced metering and quality customer service ensure that retailer Burning Desires has the energy and information it needs when it needs it.

To read the full story, simply fill in this short form and download the case study.