When it comes to help and support, we take the same simple, clear approach as we do to business energy. Our guidance is easy to follow and essential, ensuring all our business energy customers stay up-to-date and in-the-loop, whatever their issue.
As part of our reputation for providing great customer service, our comprehensive help and support section is here to solve the hassles and problems businesses may need to deal with, no matter how big they are. Handily stored in one place, you’ll find advice and insight to better manage your gas and electricity contracts, clear up any misunderstandings with bills and much more!
With lots of components that make up your energy bill, we’ve put together a host of guides and resources here to clear anything you’re unsure of.
Looking to find out more about who we are and what we do? Head here to get the full Gazprom Energy story.
Though we’ve made it easy to find as much advice as possible online, we’d love to hear from you if you have any further queries that need answering. Whatever your issue may be, please don’t hesitate to get in touch with us if you’d like to speak to a member of our team; our customer service team are always happy to help.
Need to get in touch? Fill out a form by visiting our contact us page or give us a call on 0161 837 3395.
Find answers to the most frequently asked questions including Billing, Moving premises, Meters and Terms & Conditions.
Understanding your energy bill is important to ensure that you’re on the best plan and you’re getting good value for money. Find out more...
Keep on top of your business energy bills and avoid receiving estimated bills by submitting your meter readings to us. Find out more...
Our Change of Tenancy team is here to help take the hassle out of moving by taking care of changes to your gas and power contracts. Find out more...
The Manchester office will be open for most of the Christmas period, take a look at our official 2015 Christmas opening hours
Find here other useful documents and information including our complaints procedure, industry codes of practice, electricity fuel mix and even a glossary of key industry terms.