Christmas opening hours

Over the Christmas period the Gazprom Energy office hours will change, please see these below; 

Thursday 24 December 8:30 - 12:30

Friday 25 December (Christmas Day) - Closed

Monday 28 December (Boxing Day in lieu) - Closed

Tuesday 29 December  8:30 - 17:00

Wednesday 30 December  8:30 - 17:00

Thursday 31 December 8:30 - 12:30

Friday 1 January (New Year’s Day) - Closed

We'll resume to our usual opening hours (8:30 – 17:00) from Monday 4 January. 

Our Customer Service team will continue to monitor their mailbox so please send your queries to enquiries@gazprom-energy.com.

We aim to respond to all queries as quickly as we can and appreciate your patience during the Christmas period.

Customers on flexible purchasing contracts

For customers on flexible purchasing contracts who need to contact our Energy Procurement Desk, please see their opening hours below:

Thursday 24 December:  8:00 - 12:00

Friday 25 December (Christmas Day) - Closed

Monday 28 December (Boxing Day in lieu) - Closed

Tuesday 29 December  8:00 - 16:00

Wednesday 30 December  8:00 - 16:00

Thursday 31 December 8:00 - 12:00

Friday 1 January (New Year’s Day) - Closed

The last fixing date for Jan-21, Q1-21 and Cal-21 contracts will be Wednesday 30 December at 16:00.