Meter readings

Keep on top of your business energy bills and avoid receiving estimated bills by submitting your meter readings to us.

If you want to ensure you pay the correct amount for your business gas and electricity, it’s important to submit regular meter readings. By knowing exactly how much energy your business has consumed, we can calculate your monthly bills accurately so you pay for the energy you use.

Without actual readings from your gas or electricity meter, we have to base your business energy costs on estimated usage. This means you could potentially pay for energy you haven’t used, resulting in higher than expected bills. Or, it could mean you actually pay less than you owe, resulting in a bulk fee at the end of your contract or when you next submit a meter reading to us.

At Gazprom Energy, we want to make sure all of our business energy customers are paying the correct price for their gas and electricity. That’s why we’re doing what we can to reduce the number of estimated bills we issue to our new and existing customers.

If your business doesn’t have automated meter reading (AMR) in place, it’s your responsibility to submit gas and electricity readings to us. For the most accurate billing, take a meter reading as close to the last day of the month as possible and submit it to us within five days. We’ll use this to calculate your next bill, so you know you’re paying an accurate amount each month.

Accurate business energy billing

Keeping on top of your business energy bills can be difficult, particularly when your bills are based on an estimate of your energy usage. Unfortunately, small businesses are much more likely to receive estimated bills, but we’re doing what we can to help reduce the number of estimated bills we send to our SME customers. 

Reasons to avoid estimated business energy bills

  • You may end up paying for energy you haven’t used
  • Underpayment will result in unexpected catch-up bills
  • Having debt on your account means you may not be able to switch energy supplier
  • If you don’t switch supplier because you have debt, you’ll end up paying ‘out of contract’ rates which are generally higher than standard rate.

To avoid estimated bills and keep track of your energy usage and spend, simply take a meter reading as close to the last day of the month as possible and submit this to Gazprom Energy within five days so it can be used to calculate your bill.