Meter readings

Send Gazprom Energy your meter readings and we’ll provide you with bills based on your actual usage.

Need to submit a meter reading? Login to My Gazprom Energy, here.

My Gazprom Energy

Business energy meter readings

 Submitting regular meter readings is essential if you want to make sure you’re paying the correct amount for your business gas and electricity. If we know how much energy your business has consumed, we’re able to calculate your monthly bills accurately so you only pay for the energy you use.

If these readings aren’t submitted, then your business energy costs are based on estimated usage. This means you could potentially be paying for energy you haven’t used, resulting in higher-than-normal charges. Conversely, it may also mean you pay less than you owe, resulting in a bulk fee at the end of your contract or when you next submit a meter reading to us.

Making sure all our business energy customers pay the correct price for their gas and electricity is important to us. That’s why we’re doing what we can to reduce the number of estimated bills we issue to our new and existing customers.

My Gazprom Energy

Without automated meter readings in place, your business will need to submit its gas and electricity readings to Gazprom Energy. Take a meter reading as close to the last day of the month as you can, and submit it to us within five days. This way, you’ll get the most accurate billing possible.

Our online portal, My Gazprom Energy, makes submissions easier than ever. Simply input your meter readings, and we’ll calculate your next bill, giving you an accurate amount each month.

How are bills estimated?

When gas and electricity bills are estimated, the previous meter reading – obtained from your last bill – is subtracted from the current reading. This result is multiplied by 2.83 to obtain the volume used in cubic metres. The given figure is then multiplied by the energy contained in the gas or electricity used (known as the calorific value), which is in turn divided by 3.6 to obtain the number of kilowatt-hours (kWh) used. Finally, the number of kWh used is multiplied by the pence per kWh rate to obtain the approximate cost of gas you have used.