How to read your business gas meter

We recommend that you submit monthly business gas meter readings so we can create an accurate bill based on actual consumption.

 

How to read your gas meter

We recommend that you submit monthly business gas meter readings so we can create an accurate bill based on actual consumption. 

Without regular meter readings, we rely on estimated usage to calculate your business gas bill. This is based on the meter reading we received at the start of your contract, and doesn’t reflect actual usage since then— so you could end up paying more or less for your gas supply.

To ensure accuracy when calculating your monthly gas bill, we recommend that you submit a meter reading to us at the end of each month.

Your business has one of three types of gas meters, each of which is read slightly differently.

How to read a standard (imperial) gas meter

On a standard meter you should record all the digits shown on the display, excluding the digits in red.  It’s important to include any zeros at the beginning.  In the example below the meter reading is 05613.

 

How to read a dia(metric) gas meter

Taking a reading from a dial meter can be a little tricky. You should record the number shown on each dial (from left to right) but exclude any red dials.

When the arrow is between two numbers be sure to record the lower of the two, except when the pointer is between nine and zero; in this case, use the number nine. 

When the arrow is directly on a number, look at the next dial (to the right) to confirm the reading.  If the next dial is between 0 and 1 then record the number that the arrow on the dial to the left is pointing to. If the next dial is between 9 and 0, record the number that is before the one the arrow on the dial to the left is pointing to.

In the example below the meter reading is 5613.


Each dial will turn in the opposite direction, so if your first dial turns clockwise, the second dial will turn anticlockwise. Be sure to remember this when recording your reading.

How to read a digital (metric) gas meter

On a digital meter you should record all the digits shown on the display, excluding the digits after the decimal point.  It’s important to include any zeros at the beginning too.  In the example below the meter reading is 05613.

How to submit your business gas meter reading

Submitting your monthly meter reading(s) is simple and you can do so in a number of ways:

Online: Customer Login
Telephone: 0845 230 0011
Fax: 0845 230 0022
Text: 07860 020155
Email: enquiries@gazprom-energy.com

If you call or email please have either your Gazprom Energy Account Number or the Meter Point Reference (MPR) to hand. You can find these numbers on your bill.