With automated meter readings (AMR) you don’t need to worry about taking meter readings and sending them in because this data is sent to us automatically by the AMR Provider, that way we can calculate your bill based on your actual consumption.
We offer free AMR devices to all of our customers (excluding our small micro-business customers who are eligible for Smart meters).
To enable AMR you’ll need either a data logger (for gas) or an advanced meter (for electricity) to be installed. In some cases, gas customers will need to have their meter upgraded before an AMR data logger can be installed. Both gas and electricity customers can have access to daily, weekly and monthly meter read data which we can request from the AMR Provider.
Automated meter reading means your bills are more accurate, and you can clearly apportion costs to profit or cost centres.
Gas: All gas customers are eligible for AMR and are automatically enrolled onto our AMR Rollout when they contract with us (excluding our small micro-business customers who are eligible for Smart meters). All we require is up to date contact information so we can arrange the installation at a date that suits you.
Electricity: All our non half-hourly electricity customers are eligible for our free AMR service.
If you haven’t got an AMR device and would like to take advantage of this service speak to our specialist AMR teams:
Gas – email@example.com or call us on 0161 837 3371
Electricity – firstname.lastname@example.org or call us on 0161 837 3392