Automated Meter Readings (AMR)

An Automated Meter Reading (AMR) device takes meter readings and sends the data automatically to us. We can then use this data to calculate bills based on actual consumption. Click here for Meter Readings & AMR FAQ's

With automated meter readings (AMR) you don’t need to worry about taking meter readings and sending them in because this data is sent to us automatically by the AMR Provider, that way we can calculate your bill based on your actual consumption.

We offer free AMR devices to all of our customers (excluding our small micro-business customers who are eligible for Smart meters).   

To enable AMR you’ll need either a data logger (for gas) or an advanced meter (for electricity) to be installed. In some cases, gas customers will need to have their meter upgraded before an AMR data logger can be installed. Both gas and electricity customers can have access to daily, weekly and monthly meter read data which we can request from the AMR Provider.

Automated meter reading means your bills are more accurate, and you can clearly apportion costs to profit or cost centres. 

Benefits of AMR:

  • Minimises the need for site visits to read your meters so less disruption to your business
  • More accurate monthly bills due to reduced estimated reads
  • Transparency of data which can be analysed so that you can understand your usage, and control your energy buying
  • By pinpointing inefficiencies (which you can do using data services along with your device) you can alter your use of energy, reduce waste and potentially reduce your costs
  • Can lead to a smoother change of supply processes. You don’t have to remember to take an actual read on the day of transfer, and you shouldn’t receive an unexpected bill due to an inaccurate estimate

Am I eligible for AMR?

Gas: All gas customers are eligible for AMR and are automatically enrolled onto our AMR Rollout when they contract with us (excluding our small micro-business customers who are eligible for Smart meters). All we require is up to date contact information so we can arrange the installation at a date that suits you.

Electricity: All our non half-hourly electricity customers are eligible for our free AMR service.

If you haven’t got an AMR device and would like to take advantage of this service speak to our specialist AMR teams: 

Gas – or call us on 0161 837 3371

Electricity – or call us on 0161 837 3392